Tel: +234 817 4309851 | +234 810 3048690
E-Mail: info@rawessence.ng
31B Admiralty Way, Lekki Phase 1, Lagos Nigeria
Quick delivery on all orders.
Round the clock support
FaQs. General Information
How does Raw Essence NG keep my personal information safe?
We will never sell your personal information. Your personal details are stored on a secure server. We will only share your information with third parties if it is necessary to fulfill your order.
Which payment options does Raw Essence NG accept?
- Pay with MasterCard, Visa or Verve cards on the website
- Bank transfer to either our Skye bank account. Account details are supplied online and by email when you select this payment option.
Do you have a return policy?
Yes, you can return our product with a 7 day duration of purchase.
I cannot find answer to my question here. What should I do?
Send us a message using the form in the ‘contact us page’ section of this website or give us a call on +234 810 3048690 | +234 817 4309851 and we will do our best to provide an answer.
Can i collect my order in person?
Yes, you can come pick up your product from our store.
What international shipping options do you offer?
Call us on +234 810 3048690 | +234 817 4309851 or fill out the contact form to make an enquiry. These will usually be sent by international courier, but we are able to offer cheaper rates to West African customers willing to collect their items from their local transporter depot.
How much will it cost to ship my order?
Shipping is available throughout Nigeria, detailed shipping rates are available on the checkout page. International shipping is also available. Call or email to get the rate for your country.
How long will it take for my order to arrive?
Items paid for by noon on a working day will ship on the same day. Orders received and paid for after noon, at the weekend or on a public holiday will usually ship the next working day. Lagos orders arrive the next working day. You will usually receive orders outside Lagos within 4 working days.
Do you offer your products for wholesale?
Yes, we do. You can give us a call or send us a mail to discuss that.
Can i sell my products through Raw Essence Ltd?
No. We donot stock other brands
How do I use a coupon code?
Enter your coupon code inside the box provided when you checkout.